Speak Up Safely
A clear route to raise concerns about wrongdoing, unsafe practice or organisational conduct.
Use Direct Medicare’s approved urgent clinical escalation arrangements immediately. This demonstration website is not monitored for incidents or emergencies.
Read the Whistleblowing Policy
Understand protected disclosures, confidentiality, fair handling and non-retaliation.
Explore →REPORTING ROUTERaise a confidential concern
The live reporting channel will be configured only after restricted access, notifications and case handling have been approved.
Explore →ALTERNATIVE ROUTEAlternative escalation
Find a route independent of the person concerned and information on appropriate external reporting.
Explore →Which route is right?
Use the complaints process for dissatisfaction with care or service.
Complaints information →Use the appropriate HR procedure for individual employment concerns.
Staff support →Use Speak Up Safely for concerns that may qualify as whistleblowing.
Reporting options →